Philosophy
Our Philosophy
Our core values of knowledge, flexibility, transparency, ethics & integrity, and service excellence guide everything that we do.
We believe strongly in sharing the knowledge with our staff and clients, acting as an extension of their business as if they had their own in-house team. This is why we are committed to providing an all encompassing suite of web marketing services and flexible delivery options including consultancy and tailored training.
Unlike others in the industry, we greatly value client relationships built on mutual trust and often grow with our clients throughout all stages of their business, with no lengthy contracts that tie you in. For this reason, our client retention rate beats the industry norm and we receive excellent feedback from our customers.
Our Values
Knowledge
We will possess the skills, insights and experience to deliver the right marketing solutions for our clients. We will collaborate with and develop our colleagues so that they are empowered to embrace all things digital.
Flexibility
We will adapt, modify and tailor our services specifically to meet our client needs. This bespoke approach means we can flex our offering in line with economic challenges, budgetary needs and business challenges. We empower our employees in a work environment that is conducive to creating the optimal work / life balance.
Transparency
We will be authentic and straightforward in all we do and develop positive, long-term relationships with our clients, suppliers and colleagues that are built on trust, respect, visibility, quality and delivery of our services.
Ethics & Integrity
We will demonstrate the highest level of professional integrity and behave ethically at all times. We will fulfil our client obligations and be held accountable for our actions.
Service Excellence
We are passionate about quality and delivering service excellence; we will do the right thing for our clients and our colleagues in a timely and efficient way that is to the benefit of their business and All Things Web®.