Recognising the barriers that make life more difficult for people to access content online, and working to address them, creates equality and offers people more choice and control over the content they view. This notion of making online content inclusive is commonly referred to as online accessibility, and involves designing websites, tools, and technologies in such a way where everyone can access and use them easily. Although your website is one of the most important digital tools that should be accessible, businesses should also extend their focus to include all of their online content, including PDFs, social media and video. [...]